Email Setup Guides for Mobile Devices (2024)

*before starting, make sure you are connected to the internet*

Connecting your iPhone/iPad Mail app to Office 365

TapSettings
TapMail(orMail, Accounts, Calendarsdepending on your iOS version)
TapAccounts(iOS 10.x only)
TapAdd Account
Tap Exchange(orMicrosoft Exchangedepending on your iOS version)
Enter youremail address(e.g. [emailprotected]) in the Email field
Tap Next at the top right
Enter your netID passwordin the Password field
Tap Next
Choose which items (Mail, Contacts, Calendar, etc.) you want to sync between your WCC account and your phone
TapSave at the top right

Connecting your Windows 10 Phone to Office 365

Open Outlook Mail app
Select “…” from the bottom right part of the app menu
Select “Manage Accounts”
Select “Add account”
Select “Exchange”
Enter your WCC email address in this format: [emailprotected]
Select “Work or school account assigned by your organization”
If you are presented with a second option at this point, select “Work or school account” once more
Enter your WCC email password and select “Next” or simply hit enter on the touchscreen
Select “Done”

Connecting your Windows Phone 8.1 to Office 365

Go to yourSettings option
Tap onEmail+Account
TapAdd an Account
Tap onExchange
Enter your email addressin theemail field
Enter yourWCC netID password in thepasswordfield
Hitsign in
Enter your[emailprotected]into theuser name field
If the domaindoes not automatically appear, enteroutlook.office365.cominto the domain

Connecting your Windows Phone 7 to Office 365

On Start,Swipe left to the App list, select Settings, and then select email + accounts
Selectadd an account Outlook
If you see a message“Check your information and try again. You may have mistyped your password.”, verify that you entered the correct email address and password. At this stage, you don’t need to specify any values for User name and Domain.Select Sign in. If setup completes successfully, skip to step 8.
If your email account can’t be set up automatically, you’ll see the message “We couldn’t find your settings”.In this case,select advanced. You will need toenter the following information: Email address, this is your full email access. For example:[emailprotected] Password: This is your YourNetID password Username:[emailprotected] Domain: iswccnet Server: outlook.office365.com
Selectthe “Server requires encrypted (SSL)connection box
Select Sign In
Select OKif Exchange ActiveSync asks you to enforce policies or set a password
You’ll be presented with an option to download the mobileLyncclient for IM, presence, and conferencing. If you only want to set up yourWCC email, uncheck this option, then tapdone

Connecting your Android device to Office 365

Android 5.0 and higher (Lollipop)

SelectSettingsfrom the Applications menu
Navigate toAccountsand selectAdd Account
SelectMicrosoftExchange Active Sync
Enter your email address[emailprotected]and your netIDpassword
Click Next. If get the following message window “Unable to set up account. Unable to connect to server. ClickOK
Enter Domain\Username:[emailprotected] Note: Somedevices may need to use: [emailprotected]ORDomain:iswccnet Username:[emailprotected]Also, some devices may showPort #: 443
Enter server: outlook.office365.com
Confirm that Use secure connection (SSL) is checked and Accept all SSL certificates
ClickNext. You will see the message “Retrieving account information” or “Checking incoming server settings.”
You will receive a message: Server outlook.office365.com must be able to remotely control some security features on your device. Continue?ClickOK
Select your desired account options and clickNext
Give the account a name to distinguish it from other accounts on your device
ClickDONE

Android 4.1 or higher

SelectSettings from the Applications menu
Navigate toAccountsand selectAdd Account
SelectCorporate or Microsoft Exchange Active Syncdepending on Android phone
Enter your email address [emailprotected]and your netIDpassword
Click Next. Click Cancel immediately while message says “Retrieving account information.”If get the following message window “Couldn’t finish. Username or password incorrect” then click “Edit details”, clickNextand immediately clickCancel
Enter Domain\Username:[emailprotected]
Enter server: outlook.office365.com
Confirm thatUse secure connection (SSL)is checked andAccept all SSL certificates
ClickNext. You will see the message “Retrieving account information” or “Checking incoming server settings.”
You will receive a message: The server outlook.office365.com requires that you allow it to remotely control some security features of your Android device. ClickOK
Select your desired account options and clickNext
Give the account a name to distinguish it from other accounts on your device

Connecting your iPhone/iPad Outlook app to Office 365

Connecting your Android device Outlook app Office 365

Search for and download Microsoft Outlookfrom the PlayStore (app store),through Google Play Apps
TouchOpen once the install is complete
TouchGet Started, and either slide through or skip the introductory tips
Touch theOffice 365icon
Enter [emailprotected], and allow the screen to load the WCC login page
At the WCC login page, add your your netIDPassword([emailprotected]should already be entered)
TouchSign In
When prompted to add another account, tap Maybe Later
You can either skip the tips or tap right arrow to scroll through them

References